When Technology Breaks, Your Business Shouldn't.
Reliable Tech Support & Infrastructure — Ceyrax Solutions
Technology is the backbone of every modern small business. When it works, you barely think about it. When it doesn't — a crashed computer, a slow network, a server that won't respond, software that suddenly stops working — everything grinds to a halt.
Most small businesses in DFW don't have an IT department. They have a person who "knows computers," a nephew who helps on weekends, or a break-fix technician who shows up three days after the problem started.
At Ceyrax Solutions, we change that. We become your dedicated IT team — available, responsive, and proactive — so your technology runs reliably, your team stays productive, and you never have to wonder who to call when something goes wrong.
What We Cover
🖥️ Help Desk & Day-to-Day Tech Support
When something breaks, you need help fast — not a ticket number and a 48-hour wait. Our help desk support gives you a real contact who knows your setup, responds quickly, and resolves issues without the runaround.
We handle:
- Computer and laptop issues (slow, frozen, won't start)
- Software installation, updates, and troubleshooting
- Email setup and configuration (Gmail, Outlook, Microsoft 365)
- Printer, scanner, and peripheral issues
- Password resets and account lockouts
- Remote support — most issues resolved without an on-site visit
🌐 Network Setup & Management
A slow or unreliable network kills productivity. Whether you're setting up a new office, expanding to a second location, or simply tired of your Wi-Fi dropping at the worst times — we design and manage networks that just work.
We handle:
- Business-grade Wi-Fi setup and optimization
- Wired network installation for offices and retail spaces
- Router and firewall configuration
- Guest network setup for customer-facing businesses
- VPN setup for remote teams
- Network monitoring so problems are caught before they affect you
☁️ Cloud Setup & Migration
Still storing everything on a local hard drive? One hardware failure away from losing everything. We help small businesses move to reliable, secure cloud infrastructure — so your data is safe, accessible, and backed up automatically.
We handle:
- Microsoft 365 and Google Workspace setup
- Cloud storage setup and organization (OneDrive, Google Drive, Dropbox)
- Email migration to cloud-based platforms
- Cloud-based phone systems for small teams
- Remote access setup so your team can work from anywhere
🛡️ Cybersecurity for Small Businesses
Small businesses are the #1 target for cyberattacks — not because they're high-value, but because they're often unprotected. One phishing email, one ransomware infection, or one data breach can shut a business down.
We put the right protections in place — without the complexity or enterprise-level cost.
We handle:
- Antivirus and endpoint protection setup
- Firewall configuration and monitoring
- Email security and spam filtering
- Multi-factor authentication (MFA) setup for all accounts
- Staff cybersecurity awareness — what to click, what not to
- Data backup and disaster recovery planning
- Security audits — find the gaps before attackers do
💾 Data Backup & Disaster Recovery
If your computer died tonight, how much would you lose? Customer records, financial data, contracts, photos, years of work — gone in seconds without a proper backup system.
We set up automated, encrypted backups that run silently in the background — and test them regularly so you know they actually work when you need them.
We handle:
- Automated daily cloud backups
- Local backup solutions for critical data
- Backup monitoring and verification
- Disaster recovery planning — step-by-step guide for worst-case scenarios
- Fast data restoration when something goes wrong
🖨️ Hardware Procurement & Setup
Buying new computers, servers, or equipment for your business? We advise on the right hardware for your needs and budget, source it at competitive prices, and set it up ready to use — with all your software, accounts, and settings configured from day one.
We handle:
- Workstation and laptop recommendations and setup
- Server installation and configuration
- Multi-monitor setups for productivity
- Point-of-sale hardware for retail and restaurants
- Equipment lifecycle planning — know when to upgrade before things fail
📞 Business Phone & Communication Systems
Your team needs to communicate reliably — whether they're in the office, working from home, or on the road. We set up modern business communication systems that work across devices and locations.
We handle:
- VoIP phone system setup (cloud-based, no expensive hardware)
- Business phone number setup and porting
- Team messaging and collaboration tools (Teams, Slack)
- Video conferencing setup and optimization
- Unified communications — calls, messages, and meetings in one place
⚙️ Software Management & Licensing
Managing software licenses, updates, and subscriptions across a small business team is a hidden time sink. We take it off your plate.
We handle:
- Software inventory and license management
- Automatic update management so nothing falls behind
- Subscription audits — are you paying for tools nobody uses?
- New software evaluation and recommendations
- Business application setup (QuickBooks, CRMs, industry tools)
Our Support Plans
We offer flexible support plans designed around how small businesses actually operate — not enterprise contracts with 90-day commitments and fine print.
⚡ On-Demand Support
Pay only when you need us. No monthly fee, no contract. Ideal for very small businesses or those just getting started.
- Remote and on-site support billed per incident
- Response within 4 business hours
- No long-term commitment
🛡️ Essential Plan — Most Popular
Proactive support for businesses that can't afford downtime.
- Up to 5 hours of remote support per month
- Priority response within 2 hours
- Monthly system health check
- Antivirus and security monitoring included
- Starting from $199/month
🚀 Growth Plan
For businesses with multiple staff, locations, or complex infrastructure.
- Up to 15 hours of remote + on-site support per month
- Priority response within 1 hour
- Weekly system health checks
- Network and security monitoring
- Cloud backup management included
- Quarterly technology review
- Starting from $449/month
🏢 Full-Service IT Partner
For businesses that want a true IT department without the overhead of hiring one.
- Unlimited remote support
- Dedicated account manager who knows your setup
- On-site visits as needed
- Complete infrastructure management
- Strategic technology planning
- Custom pricing — let's talk
Why Small Businesses Choose Ceyrax Over a Break-Fix Technician
Ceyrax Solutions Break-Fix Technician Knows your setup ✅ Always ❌ Starts over every visit Proactive — catches issues early ✅ Yes ❌ Reactive only Remote support available ✅ Yes ❌ Usually on-site only Response time ✅ 1–4 hours ❌ Days Consistent pricing ✅ Yes ❌ Unpredictable Strategic planning ✅ Yes ❌ No Cybersecurity included ✅ Yes ❌ Extra cost DFW local team ✅ Yes ⚠️ Sometimes
What Our Clients Say We're Really Doing
Beyond fixing computers and setting up networks, what we're actually doing is giving small business owners their peace of mind back.
You started your business to serve your customers — not to troubleshoot printers, worry about data loss, or wonder if your email is secure. Every hour you spend on a tech problem is an hour away from growing your business.
We handle the technology. You focus on what you're good at.
Industries We Serve
- Medical & dental clinics — HIPAA-compliant infrastructure, secure patient data
- Law firms — document security, remote access, client confidentiality
- Restaurants & retail — POS systems, payment processing, guest Wi-Fi
- Contractors & home services — mobile access, field team support
- Salons & spas — booking system support, network reliability
- Real estate offices — cloud access, communication systems, data security
- Consultants & agencies — remote team setup, collaboration tools
Getting Started Is Simple
1. Free IT Assessment (30 min) We review your current setup, identify risks, and recommend the right level of support for your business.
2. Choose Your Plan Pick the support level that fits your team size and budget. No pressure, no upsells.
3. We Get to Know Your Setup We document everything — your hardware, software, accounts, and preferences — so we're always ready.
4. Ongoing Support Begins From day one, you have a real IT team in your corner. Call, email, or message — we're there.
Your Technology Should Work. Every Day.
Don't wait for something to break before you get the support your business deserves.
Or call us directly: +1 (469) 850-1572
Ceyrax Solutions is based in Frisco, TX and provides IT support and infrastructure services to small businesses across the DFW metroplex — Frisco, McKinney, Prosper, Allen, Plano, Carrollton, and beyond.